How to Download and Perform NIC®/NAA® Software Upgrades
Download the desired Feature Set version (zip format) to your PC; then unzip the entire contents to the root directory of any drive letter (C:\, D:\, E:\, etc).
Please note that you can NOT have more than one copy of the x:\SoftwareUpgradeExecutable folder active on your PC at one time. If you have another version of software upgrade, then you must delete or rename the other SoftwareUpgradeExecutable folder, before unzipping the new one.
After the files are unzipped, open the x:\SoftwareUpgradeExecutable folder and run the SoftwareUpgrade.bat file. This will launch the Software Upgrade utility.
For instructions on using the Software Upgrade utility, please refer to NIC®/NAA® Quick Start Software Upgrade Instruction manual continuing on from Step 6 of the "Upgrading the NIC/NAA Software from the CD" section.
If upgrading a NIC unit whose current feature set version is earlier than 3.0.52, then you must first upgrade the NIC software to 3.0.52 and reboot the unit, before performing the 3.1.35 software upgrade.
Disclaimer: Feature Set upgrades up to version 3.1.35 are free of charge; however some newer features may not be available on units that do not have the latest Hardware ECN updates. Software versions newer than 3.1.35 are available for purchase; however it is recommended that older units are sent in to a DLI repair facility for Hardware ECN updates as well as the Software Upgrade.
If a software upgrade is not being performed by a DLI certified technician, Digital Lightwave cannot guarantee the success of the upgrade or the performance of the unit after the upgrade has been completed. Software upgrades performed in the field by non DLI certified technicians have been known to cause some units to not work properly after rebooting the unit, resulting in the unit having to be sent in for repair at the customer’s expense. Software Upgrades performed by non DLI certified technicians are deemed “at your own risk”. Digital Lightwave is not responsible for any repair costs, shipping costs, or lost wages associated with “down-time” should the unit fail to work properly after the upgrade is performed.